NA-CATSP: ONTAP Troubleshooting (Delivered by Fast Lane)
Duration
4 Days
Price
$3,235.00
Course Type
Virtual / Physical
This course boosts your skills in troubleshooting NetApp® ONTAP® environments, covering management, networking, NAS (NFS/SMB), and SAN (iSCSI). You'll learn to isolate issues, verify configs, and use logs and event messages for troubleshooting.
Learning Objectives
Describe the different software components in the ONTAP architecture
Describe the methodologies for troubleshooting management component applications, networks, and protocols
Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues
Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components
Check the health of a cluster and summarize the results
Identify issues with the management component
Use administrative commands to verify the configuration of NFS, SMB, and iSCSI
Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate Issues
Locate logs for the management component, network, NFS, SMB, and Iscsi Protocols
Collect data for support cases
-
-
-
Course Outline
1 - Troubleshooting the management host
- The management host
- RDB concepts: RDB units, RDB quorum, RDB master, epoch, and epsilon
- Configuration and replication databases
- Job manager
- RDB backup and recovery
- Non-RDB user-space applications
- Root volume recovery
- Tools to triage issues
1 - Troubleshooting the management host
- The management host
- RDB concepts: RDB units, RDB quorum, RDB master, epoch, and epsilon
- Configuration and replication databases
- Job manager
- RDB backup and recovery
- Non-RDB user-space applications
- Root volume recovery
- Tools to triage issues
2 - Troubleshooting cluster networking
- ONTAP networking overview
- Networking and related mhost application and databases
- Networking evolution
- Cluster session manager
- Networking troubleshooting tools
2 - Troubleshooting cluster networking
- ONTAP networking overview
- Networking and related mhost application and databases
- Networking evolution
- Cluster session manager
- Networking troubleshooting tools
3 - Troubleshooting network component and security services
- Network component
- SECD
- SECD troubleshooting
- Network component troubleshooting
3 - Troubleshooting network component and security services
- Network component
- SECD
- SECD troubleshooting
- Network component troubleshooting
4 - Troubleshooting NFS
- NFS overview
- How NFS works in ONTAP
- ONTAP NFS exports
- Export related caches
- NFS troubleshooting
4 - Troubleshooting NFS
- NFS overview
- How NFS works in ONTAP
- ONTAP NFS exports
- Export related caches
- NFS troubleshooting
5 - Troubleshooting scalable SAN
- SAN architecture
- Scalable SAN configuration
- Scalable SAN components
- Cluster Liveliness Activity Monitor out-ofquorum
- SAN troubleshooting
5 - Troubleshooting scalable SAN
- SAN architecture
- Scalable SAN configuration
- Scalable SAN components
- Cluster Liveliness Activity Monitor out-ofquorum
- SAN troubleshooting
Target Audience
NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers